★★★★★
17 hours ago
We started using Pool Pilots early in the summer when we were going on a two month holiday and our pool was unmanageable do to a large amount of plant matter getting in the pool. Hard to maintain! Pool Pilots turned the pool around to perfect balance in a day, and maintained it excellently. I also asked for an evaluation of the system, and they next fixed all leaks in valves so the pool and spa have NO air at all making its way to the spa, and they reprogrammed the system and its spillway to run autonomously so we save time and money on water. Very happy to have Pool Pilots on board!
★★★★★
a day ago
I love Pool Pilots! Great job, great prices, reliable
★★★★★
2 days ago
I recently hired Pool Pilots to take care of my pool, and I couldn’t be happier with the service. I purchased a new home and was unfamiliar with the pool system, but they took the time to walk me through everything and make sure I understood how it worked.
They are extremely reliable and professional, consistently arriving on the same day and within the same time frame each week. Their pricing is very reasonable, and they do a great job maintaining the pool and keeping everything running properly.
I also really appreciate their weekly email updates, which include pictures and a summary of the work and services completed on the property. It gives me peace of mind knowing the pool is being properly maintained even when I’m not there to see it myself.
★★★★★
2 days ago
Definitely recommend! Every interaction has been great with Pool Pilots.
★★★★★
2 days ago
The team is extremely knowledgeable and helpful whenever I call in with questions about my pool. It's nice that a company still answers their phones and provides old fashioned customer service (zero AI Crap!)!
★★★★★
2 weeks ago
Brandon @ Pool Pilots is amazing. I’ve been through several pool companies and none have cared or put the time and effort that Brandon has into our pool. Had an issue and Danny (who’s equally amazing) had Brandon here immediately and fixing it. Highly recommend.
★★★★★
3 weeks ago
We recently hired Pool Pilots for our pool maintenance and we couldn’t be happier with the service! Danny, the manager, and Brandon, the pool cleaner, are extremely knowledgeable, helpful, and personable. Pool Pilots has earned our highest recommendation.
★★★★★
3 weeks ago
Got in touch with Danny because I was having a pool problem. They explained in detail what my pool readings meant and possible solutions - even went as far as to call other businesses to get me quotes without trying to sell me anything. Genuinely kind and helpful people! Would recommend!
★★★★★
4 weeks ago
I’m so glad I found Pool Pilots! They do such a great job caring for our pool. Our tech is so knowledgeable and professional. We have had several friends and family over and comment about how clean our pool looks and now they have all switched over too!
★★★★★
a month ago
I highly recommend Pool Pilots. Our pool pump stopped working. Their response was same say and now all is well.
★★★★★
a month ago
I spend part of the year down in Mesa and needed a reliable weekly pool service. My technician does a great job and keeps my pool looking clean! Would highly recommend.
★★★★★
a month ago
This company has been a breath of fresh air! They come on scheduled days, are very responsive (even after hours) and overall a great company to work with.
★★★★★
a month ago
The management is extremely attentive and resolves any issues immediately
★★★★★
a month ago
Pool Pilots is a great company in Scottsdale. I love dealing with them. These guys have been keeping our pool sparkling clean and just saved the day when our pump gave up mid-summer. They came out fast, figured it out quickly, and had us back in the water right away. Scheduling is very easy, pricing is transparent, and the crew is always on time and a pleasure to deal with. I highly recommend anyone looking for pool service to use this company. You won't regret it. Thanks, Pool Pilots!!
★★★★★
2 months ago
I can’t recommend Pool Pilots enough! They were incredibly knowledgeable—not just about balancing pool chemicals, but about the entire pool system. They took the time to help me reset and thoroughly clean all of my pump equipment, and they explained everything along the way so I actually understood how it all worked.
What really stood out was their professionalism and genuine care. The technician was kind, patient, and clearly passionate about his work. It’s rare to find someone who takes that level of pride and responsibility in making sure everything is done right. If you’re looking for a pool service that goes above and beyond, Pool Pilots is absolutely the company to call.
★★★★★
2 months ago
Pool Pilots has been servicing my rental property in Mesa for the last few years and has done an exceptional job. I have the weekly pool cleaning package and my pool looks great. Their team is incredibly responsive!
★★★★★
2 months ago
Wonderful team with great customer service. Quick to respond and fast to act.
★★★★★
Edited 2 months ago
**Edit**
I left the review a few months ago about the terrible service we were getting on our pool. After several calls to them we sorted out the issues, and it was a case of keeping on someone who probably should have been kept. So I'm editing my review to state that Pool Pilots truly gave me the best pool cleaning service in Mesa. They completely turned things around. We talked to other pool companies, but rather than just giving up on them we gave them a chance to make it right and they did! We have invested a lot of money into our pool and I am now confident that we do have a company that does care. Thank you Pool Pilots.
★★★★★
2 months ago
I went through three pool guys before finding this team, and I’ve never turned back. Excellent customer service, attention to detail and they are truly knowledgeable, that has not been the case with other companies I’ve used. They are also very proactive and try to get out ahead of things, great communication. I have referred friends and family to them and will continue to do so. If you don’t want to worry about your pool anymore I would give them a try. Set it and forget it, one last thing on the to-dos for this guy!
★★★★★
3 months ago
Great experience with Pool Pilots, from quickly coming out to repair a damaged pipe and helping to resolve issues left by my previous “service” provider. They also provided good information regards my system. i was so happy with the repair and cost that I decided to hire them as my ongoing service provider. Would definitely recommend to Friends and Family.
★★★★★
3 months ago
I have used Pool Pilots for several years and have always found them to be responsive, proactive, and personable. They have been a life-saver on more than one occasion. They take pride in what they do. I highly recommend using this company for all your pool serving needs.
★★★★★
3 months ago
Such great costumer service. Fast responsive and extremely thoughtful. Very lucky to have such a great crew of people.
★★★★★
4 months ago
I have been so happy with Pool Pilots service. I have been with them for about 4 years now. Demetrius is our pool service person and I love how respectful he. I highly recommend this company for pool service.
★★★★★
4 months ago
This company is amazing! They are quick to respond, and by far the most reasonably priced companies in the Valley with TOP QUALITY!! First off they measured my pool over the phone and told me the exact gallons 🤯 then they gave me 3 different packages to choose from! They are so much different than the rest!! We love Pool Pilots!
★★★★★
4 months ago
We have been customers of pool Pilots for several years, without any issues, they have the most wonderful and respectful employees, most recently Brayden has been coming and he has been great, he goes above and beyond and is super friendly, highly recommend this company!
★★★★★
Edited 4 months ago
Great service so far. Regular cleaning is great and very capable on equipment repairs. Consistent and good attention to details. Demetrius is terrific on communication each week as well! Highly recommend them.
★★★★★
4 months ago
I texted Pool Pilots yesterday, Thursday 4/23/26, to express a concern regarding my pool pump taking in too much air. Within several hours, someone was out to fix the problem at no charge!! Who does that!?! That is great customer service. I appreciate the service because I am leaving town and was concerned leaving my pool not working correctly. Thank you so much!!, Sheryl
★★★★★
4 months ago
Demetrius is the man for all you pool needs! Easy, simple and treats it like his own. Loves this dude. He's been doing my pool for over 10 years.
★★★★★
4 months ago
Was recommended by my Property Manager! Have maintained my pool beautifully while stationed out of state. Quick to respond!
★★★★★
5 months ago
Pool Pilots has done a great job at my Airbnb rental in Scottsdale! I never have to worry about my water looking murky like it did with my last company. Would for sure recommend to others.
★★★★★
5 months ago
Amazing!!! Anytime I call for anything they answer their phone and take care of my Issues. I would highly recommend them for any pool needs
★★★★★
6 months ago
Can’t recommend Pool Pilots enough!! We have had so many companies service our pool but they wouldn’t do thorough inspections, which cost us a lot of money in repairs over the years. We are so impressed with Pool Pilots - they don’t miss a thing and make owning a pool stress free!
★★★★★
6 months ago
Pool Pilots replace our pool heater here in Chandler and it couldn't have been easier. I'm a weekly pool service customer. They handled everything from start to finish with zero stress on our end. Quick, clean, and professional. Danny is the man and was great at walking me through everything. Exactly the kind of service you hope for. Highly recommend!
★★★★★
6 months ago
Really happy with Pool Pilots for our pool maintenance here in Mesa. They show up when they say they will, every time. Which is more than I can say for other services I've tried. The team is friendly, professional, and clearly knows what they're doing. Pool has never looked better. Highly recommend!
