Privacy Policy for JPS AZ Pool Investors 1 LLC, DBA Pool Pilots
Effective Date: February 26, 2026
JPS AZ Pool Investors 1 LLC, doing business as Pool Pilots (“Pool Pilots,” “we,” “us,” or “our”), values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, sign up for communications, or otherwise interact with Pool Pilots.
We may collect personal information that you voluntarily provide to us when you request pool services, submit forms, sign up for text or email communications, schedule service, or communicate with us. This information may include your name, phone number, email address, service address, billing address, and any other information you choose to provide.
We may also automatically collect information when you visit our website, including IP address, browser type, device information, pages visited, referring URLs, and date and time of access. This information is used to help us improve our website and services.
We use your information to provide pool cleaning, maintenance, and repair services, schedule and manage service visits, process payments, communicate with you regarding your account or services, send service notifications and reminders, send marketing and promotional communications where permitted, and improve our operations, website, and customer experience.
By providing your mobile phone number and opting in, you consent to receive SMS or text messages from Pool Pilots. These messages may include service reminders, appointment confirmations, account notifications, promotional offers, and other business-related communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly using the contact information below. Opting out of text messages does not affect your ability to receive services from Pool Pilots.
We do not share or sell SMS consent or phone numbers to third parties for their marketing purposes.
By providing your email address, you consent to receive emails from Pool Pilots, which may include service updates, account information, newsletters, promotions, and special offers. You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Transactional or service-related emails, such as invoices or service confirmations, may still be sent even if you opt out of marketing communications.
Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and understand user behavior. Cookies help us improve site performance and user experience. You may disable cookies through your browser settings, but doing so may limit certain website features.
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us with business operations such as payment processing, scheduling software, customer communications, or website hosting. These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or to protect our rights, property, safety, or the safety of others.
Our website may contain links to third-party websites. This Privacy Policy applies only to Pool Pilots. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission or storage is completely secure.
Pool Pilots does not knowingly collect personal information from children under the age of 13. Our services are intended for adults who can legally enter into service agreements. If we become aware that we have collected information from a child under 13, we will take steps to delete it.
Arizona residents may request information regarding the personal data we collect and how it is used. You may request access, correction, or deletion of your personal information by contacting us using the information below. We will respond to reasonable requests in accordance with applicable Arizona and federal laws.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, SMS or email communications, or your personal information, please contact us at:
JPS AZ Pool Investors 1 LLC, DBA Pool Pilots
Email: contact@callpoolpilots.com
